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Matthews Auto Group

  • Sales: (877) 223-7069
  • Service: (866) 955-6994

Customer Reviews

Hear What Our Customers Have to Say:





" I am so happy with my new Impala!"
Mr. David Reyes is the BEST!!! He is professional, educated, honest, courteous, friendly, patient-- just amazing!! He renewed my faith in Matthews Auto. He went above and beyond to make this experience pleasurable. He did everything he said he was going to do!!! I'm so happy with my new Impala LTZ. I highly recommend Mr Reyes if you desire a wonderful experience. He is top gun!!!
- Summer O. 03/09/15- Matthews Chevrolet

"What a dealership this is!"
Your employees at Kia in Vestal were so friendly and made our car buying experience with you the best we have ever had. I can't say enough how much we enjoyed our agent, Mary Lou Alger. Mike Gottlieb was very nice and helpful, and more importantly, he gave us the trade-in allowance on our car that my husband was looking for. I positively love my new 2015 Kia...it is an awsome car! What a dealership this is and the "perks" that you offer to your customers are outstanding.

- Susan R. 03/20/15- Matthews Import Center




Chris in Sales was Awesome!
Great exerience! They had exactly what I was looking for and went out of their way to get everything squared away as soon as possible. Between working around the weather, my current car's need of repairs and schedules, he really made it a fantastic & easy transition! So excited to drive off the lot today with my new (to me) car and let everyone know that I bought it at Matthews Planet Pre-Owned!
Melissa R, Binghamton NY | March 11,2015- Matthews Planet Preowned | Mitsubishi | VW



I  have had a great expierence at Matthews Planet Preowned. Joe Hoover was my sales consultant. He did an amazing job with helping me pick the car that was perfect for me. He also answered all my questions and was very respectful and helpful. I appreciate it.
Tonya W. | February 17, 2015 | Matthews Planet Preowned | Mitsubishi | VW



"Fast and Helpful"
J. R.  Heeter was extremely helpful with getting me my mazda very quickly. We were looking to purchase as soon as possible and he made it happen. I definitely enjoyed my experience and would reccomend J.R. to anyone as he was informative and helpful throughout the whole process. Thanks J.R.!
Mazda3buyer | February 27, 2015- Matthews Import Center




I just made my first purchase from Matthews Mazda. I have never had anyone go over the details of a new car the way Cinnamon did. She spent hours with me. It was by far the most pleasant car purchase I have ever made. Because I have only owned the car for a week, I can't comment on the repairs or anything else but if Matthews keeps to their word I expect nothing but the best.
-Mazdalove | January 7, 2015- Matthews Import Center


We purchased an Encore from salesman Tom Donovan. Tom and sales manager Rebecca Salter provided us with the best customer service possible. Tom was very knowledgeable on all of the options and programs and Rebecca was quick to respond to my initial inquires which started us looking at Buick in the first place. This team worked quickly to provide us with the best price and locate the car we wanted. I will definitely be doing business with Mathews Auto group in the future and will be recommending them to all of my friends.
from Owego, NY |



"I would recommend Matthews to anyone in the market for a new V.W."
Bought a new 2014 Jetta for my son at Matthews VW. Jack Conaty was our salesman who worked with us to reach the best deal for us. Great service, good deal. I would recommend Jack and Matthews to anyone in the market for a new VW.

Mike W. from Clarks Summit, PA | November 29, 2014 | Matthews Planet Preowned - Mitsubishi- VW



" We will be back in the future."

The service my wife and I received at Mathews Auto was great.We purchased a 2014 Impala from Ryken Ruuspakka and Tami Evanitsky.We were treated with respect and courtesy totally.Ryken was very well prepared and guided us through the entire sale.Tami did likewise.We are happy with our choice and will be back in the future. Thank You!
- Mr./Mrs.Stanley Hayes 11/9/2014- Matthews Chevrolet


"I felt I was a priority to Matthews"
I began my car search on the internet, emailed the team at Matthews, and received a very prompt response. Ended up dealing with Jack Conaty in Vestal. It was an easy transaction from start to finish. Jack is knowledgeable and personable, and I did not feel pressured at all. Matthews managed to get me a better interest rate and lower monthly payment than I even anticipated. I felt I was a priority to Matthews and Jack really went above and beyond to make sure everything went the way I wanted it to. Awesome experience all around, and I will definitely recommend both Matthews and Jack to friends and family


"Went above and beyond what any salesman I have ever dealt with ever has"
My wife and I stopped by on a Friday night 15 mins before closing and Mike McNeil took the time to sit us down and get an idea of what we were looking for. We set up an appointment for the next day and Mike had done some thinking as to what would fit not only our needs but our budget as well. When we got there he had already picked out a vehicle for us to check out and had it running already. While we took the vehicle for a test drive Mike worked on getting a trade in price and overall price and payments. We fell in love with the very first vehicle he had chosen. When we left to talk everything over Mike was still working on trying to make everything work without a hitch. He went above and beyond what any salesman I have ever dealt with ever has. He kept in contact every step of the way and after the sale was made he still keeps in touch to make sure everything is going good. To sum up everyone we dealt with at Matthews Import Center worked so hard to make the buying process the simplest I have ever had. I plan on buying all my future vehicles from Matthews and working with Mike for future purchases.


"The most pleasant car buying experience we've ever had"
This was the most pleasant car buying experience we've ever had. Being retired, we've purchased many cars, vans, trucks and SUV's over the years. By far, Matthews "has it right" with their selling practices. Our trade in was beyond our expectations and the discount off the MSRP was generous in our opinion. Our sales person was truly helpful - not pushy. All in all a wonderful dealer and we can only anticipate five star service from those we met in the Parts & Service areas which was part of the delivery process.


 

"Fantastic customer service all the way around!"

I was out shopping for a used car for a fair price and I found it!!! Jack Conaty at Matthews Planet Preowned made the buying process so easy, all I had to do was sit back and wait for the phone call that I was financed and could pick up my car!! They called my insurance agent and everything!! Fantastic customer service all the way around!! Their finance guy is great as well!! He got me a better deal than I could have hoped for!!.
Crissy N. 06/19/2014 - Matthews Planet Preowned



 "He went above and beyond what most car dealerships would do"

Alan was an awesome person! He went above and beyond what most car dealerships would do and we are so happy with our purchase. We are also confident that we will be back in the future to purchase more vehicles. Thank you Alan you rock!
 



" He was very patient and courteous."

The dealer was very friendly and answered all of my questions no matter how insignificant. He showed me all of the features of the new car and how to use them. He went on the test drive with me and he was very patient and courteous to me. he did not make me feel awkward or bad about not knowing anything about a new car. I have never had anything younger than a 2001 so I did not know anything about newer cars. I had a very good experience with them. The transaction was quick, they flexed to my timeline so that i could get everything i needed and to pick up the car when i could because of my work schedule. I think what was very impressive is that they did all of the paperwork for me when it came to the registration and the DMV, i did not have to run around or take off of work to go(You all should know about the hassles of the DMV), so that was a huge plus right there. I would recommend them to my family and friends.
Shaunette r. 07/01/2014 - Matthews Planet Preowned



Came to look for a new car, and Jack Conaty was the best salesperson ever!! He helped me every step of the way and also Pete the fiance gentleman!! Cant thank these guys enough, will be back to buy a new car again!! Will be a repeat customer!! Thank you Mathews!!
Heidi M. 07/01/2014 - Matthews Planet Preowned



easiest and most flawless transaction I could've ever imagined"

Wow. This was the easiest and most flawless transaction I could've ever imagined. I was terrified walking through the door that I would get too overwhelmed and a hard sell, but Rob, Pete, and Jim could not have been kinder and more accommodating. They understood my situation of not being able to afford the car I had and hooked me up with the car I'd only dreamed about. I was recommended to come here by a friend and I will certainly recommend others to Planet Preowned in the future. Kudos to everyone here, and in the Matthews family of dealerships. I have had nothing but positive experiences here. THANK YOU!
A.M. 07/01/2014 - Matthews Planet Preowned




" Thank you so much for being a pet friendly business"

This has got to be the best car buying experience I have had. Tom Griffith was a Great pleasure to work with. Tom went out of his way to get me the information I needed as well as getting me into the car in a timely manner. I will be back for service and when the time comes again to buy another vehicle. Also thank you so much for being a pet friendly business, Demitri and I greatly appreciate it!!
Tanya B. 07/23/2014 - Matthews Planet Preowned


"Matthews made it a very easy and exciting experience without the worry of haggling, catches, and fine print."

This was my very first vehicle purchase ever and Matthews made it a very easy and exciting experience without the worry of haggling, catches, and fine print. From the first minute I stepped on the lot to completing the final steps of my purchase and driving off, Jared Matto was a fantastic sales consultant and made me feel very comfortable discussing options and the details of financing my vehicle. He was very kind and helpful and communicated consistently throughout our process. Jared seemed to really care that I had the best experience there. Even when I had a malfunction a few days after receiving my car, Jared patiently worked out a plan to get, repair, and return the car to me immediately with no hassle at all. He even personally delivered it to me at work so I wasn't inconvenienced! I couldn't have asked for a better representative to work with and hope to have the opportunity to work with him again on my next car purchase. I also had the pleasure of working with Tami Burrell-Evanitsky on the financing aspect of my car and arguably, she was more excited about my first car than I was!! She was very informative and even took the time to explain a bit more about credit; teaching me about what my credit score was, why it was what it was, and how to keep it in a good range in the future. I can actually say that I had a fantastic time learning about and discussing my credit and financing with Tami! What a wonderful lady and a great asset to my experience at Matthews.

Vanessa S. 07/02/2014 - Matthews Chevrolet




"They are best in quality, staff, and service to our vehicles "

We have been dealing with various Matthew's dealerships since 1998. Our very first new vehicle was bought at the one on the Parkway from Marvin Potter, a Plymouth Grand Voyager. from there we went to Matthew's by the Waterfall and purchased a Saturn Ion (2004), and then a Saturn Relay (2005) from David Reyes. In 2011, we purchased a Kia Rio from Mike (tall & thin, sorry don't remember his last name!) at the dealership behind Lowe's. And when the Relay started going downhill, I went back to David Reyes who helped me find the perfect car (a Chevy Traverse) at the right price, as always. As far as we are concerned, they are best in quality, staff, and service to our vehicles & us, and have always met our needs, and take special care of me by checking my vehicle thoroughly for me before any trip, because my mom died in an auto accident, and they always make me feel safe for the drive. So THANK YOU for peace of mind.

Pam V, 06/27/2014, Matthews Auto

"Matthews has my business forever"

I want to give two employees a big thank you for the excellent attention they gave me when I brought in my vehicle on March 5, 2014. After following an ambulance to the hospital transporting my 85 year old mother in law, wait in said hospital for more than 8 hours, my mother in law being admitted for a fall injury I made my way to the parking lot only to be greeted with bells and flashing lights after starting my Chevy Tahoe.~The vehicle stuttered and died and would not restart. Given the events of the day I did not have the energy or inclination to deal with the problem on a cold March evening. ~Having lived in Binghamton for only a short time I had no idea which dealership I should take the vehicle. I rolled the dice and decided on Matthews. Obviously my luck was about to change. Thankfully the next morning the vehicle started and I headed straight to Matthews. ~I arrived without an appointment to be greeted by a lovely lady I later learned is Carol Ann. Not only did Carol Ann seem to recognize my stress but she took me straight to the service department when I met Denny Clark. I told Mr. Clark of my ordeal. He told me not to worry they were not terribly busy he would get my car seen at once. Within 20 minutes I was told of the suspected problem. Denny told me they should probably be able to fix it within a couple of hours. Denny was spot on with his assessment, He called me within two hours to not only tell me the repairs were completed but the repair was under an extended warranty. When I arrived to pick up the vehicle I was again greeted by Carol Ann who said she was so very glad they could help me and hopefully they were able to take some of my stress with the repair.~Matthews, Carol Ann and Denny did more for me than they may ever know. A repaired vehicle is great but to be able to return to the hospital and focus on my family members well being was a prayer answered. ~Thank you Carol Ann and Denny. Because of them Matthews has my business forever.

Theresa M,3/20/14, Matthews Chevrolet Service Center



"I have never had such a good experience buying a vehicle anywhere else."

I am certainly amazed by the atmosphere and the quality of service we received from Tom Donovan! He was awesome before, during, and after the sale. He came in on his day off, called to make sure everything was going good with my vehicle, took personal responsibility for my sale. I have never had such a good experience buying a vehichle anywhere else. I live about 45 minutes away but will not buy from anyone else ever again. Thanks Tom, you Rock!!!!!!!!!

3/4/14, Matthews GM Center

"Best Price Up Front.."

I called up Matthews' GM regarding a used vehicle I saw on Cars.com. Tom Donovan took my call and I appreciated his honesty and no-pressure attitude right from the beginning. He told me what he knew about it and said he'd take another look at it and let me know. Within an hour, I had an email detailing everything that Tom had observed after he personally inspected the condition of the vehicle for me. I made the one hour trip to check out the vehicle and was entirely satisfied with it. Tom was easy to work with and didn't try to push me anything I didn't want or need during the transaction. Not only did I get the best price up front, but I didn't mind waiting through the paperwork and got a sweet ride out of the deal as well. Thank you Tom!

Adriel D,3/17/14,Matthews GM Center

 

 

 

 



 





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